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How can import, invoice, and testing details be verified?

Learn how to check the manufacturer, seller and product information. For questions about invoices, import documents or testing records, contact customer service.

For a product claim, compare the model’s material record with the document that supports that claim. Ask customer service for the holder, applicable model or material, report date and scope when those details are important. Company-history material, a workshop film and a model-specific test report provide different kinds of evidence.

Details to check before choosing

KAWAGUCHISEIKEN CO., LTD. operates this international website and is the international seller responsible for payment collection, order management, customer service, returns and refunds. Manufacturing origin and international selling responsibility are separate facts; the official channel and local Terms identify them.

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