OFUTON KOBO CO., LTD. and KAWAGUCHISEIKEN CO., LTD. are separate legal entities. OFUTON KOBO CO., LTD. is identified on this website in its capacity as the company behind the OFUTON KOBO brand and the manufacturer of the products. It does not operate this website and is not the seller or merchant of record for international orders. KAWAGUCHISEIKEN CO., LTD. operates this website and is the seller and merchant of record responsible for international sales, payment collection, order management, customer service, returns and refunds.
For customers searching for a made-in-Japan futon, this answer explains what can be checked: manufacturing origin, certification, operator information, product materials, and the official international sales channel.