A member of the Operations Team, handling product stock management, sub-material ordering, customer order confirmation and slip issuing. She obtained the Certified Sleep & Bedding Advisor qualification in March 2025, and has worked on the in-house-shipping→fulfilment switch project and a logistics-cost-reduction project.
My everyday responsibilities
In the Operations Team, I manage product stock, order supporting materials, confirm customer orders, prepare delivery slips and get products ready for dispatch. These practical tasks help the workshop run smoothly each day.
A few improvement projects
Alongside my daily work, I have helped improve fulfillment and now work on reducing logistics costs. I look at more compact packing with the representative and logistics team. Lower delivery costs can help us keep more room in the price for the customer.
The qualification of March 2025
I obtained the Certified Sleep & Bedding Advisor qualification in March 2025. Learning more about sleep and bedding materials has helped me give more informed replies to customers.
“Deeply moved by the price and the quality”
The first time I used the workshop’s shikibuton after joining, I was moved by the contrast between price and quality — this workshop does not market on price or exaggerate its materials, yet the quality is more solid than imagined. At home I now use the “HIMARI” line. To work alongside a product I love is a rather fortunate thing.