Shipping to Vietnam
Dispatched from Japan by Japan Post EMS within 2 business days of your order. Delivery usually takes 7–10 business days after dispatch. Shipping to Vietnam is included in the price. If you pay import duties or taxes, we reimburse the amount actually paid, up to US$20 per order, as a partial refund to your original payment method.
Returns
Damage in transit, a fault or a wrong item is our responsibility, return shipping included. An unopened order can still be sent back within 7 days of delivery, with return shipping paid by you. Because a shikibuton is personal bedding, we cannot accept change-of-mind returns once it has been opened, and we do not offer sleep trials. Full returns policy
